AI for commerce and wholesale. Fewer follow-ups.
Product code, quantity, delivery date: a customer email often needs several questions before it can be processed. FIDARYN gathers the details and prepares a reply. Your team checks prices and commitments.
Customers write novels. You need product codes.
An example: a customer needs 40 units by Friday. The product code is incomplete. Your team should see what is available and what is missing, without reading the email several times.
- 1
Capture the request
Paula gathers product details, quantity and the requested date from the enquiry.
- 2
Spot missing details
The incomplete product code appears as an open question. Paula prepares the follow-up.
- 3
Check the reply
Your team adds price and delivery information from your inventory system or another reliable source.
- 4
Approve
You review the finished draft and decide on the reply to the customer.
Fewer questions within your team.
Keep the information where the enquiry is being handled.
Keep customer enquiries together
Which quantity did they mean? Has the delivery request changed? Details from several emails stay with the case.
Answer emails with AIPrepare supplier messages
Gather information from a response and prepare any follow-up question.
Find product knowledge
Keep approved product documents and recurring answers at hand, with sources.
AI knowledge baseWhat about your inventory system?
Your existing system remains the basis for prices, products and stock. FIDARYN starts with the email inbox. We agree the connection to your inventory system with you before it is used.
Tell us what is piling up.
We show you live how FIDARYN takes it over.
Early access for selected businesses. FIDARYN starts with a pilot phase for founding businesses. We show you live in the demo what your business can use today.