Where the time goes
- Enquiries arrive incomplete, spread across several emails and calls.
- Questions go back and forth until measurements and photos arrive.
- Nobody quickly finds similar quotes from before.
- In the evening the master craftsman writes what was left during the day.
What a complete enquiry contains
The more complete the enquiry, the faster the quote. A good checklist per trade saves most of the questions.
- Address and contact person
- Measurements, quantities and photos
- For heating engineers the rating plate, in a car workshop the vehicle registration
- Preferred time frame and site access
Where AI really helps
AI is strong at gathering. It reads the enquiry, collects the details from every message, recognises what is missing and drafts the question. Then it prepares a quote draft for you to review.
At FIDARYN two roles work together. Paula captures the enquiry in the inbox, Jonas prepares the draft. Create quotes with AI.
Where AI has no business
Prices, discounts and binding commitments. A serious AI does not invent values. If a price basis is missing, it asks. Once your trade software is connected, the prices come from there. And the quote only goes out once you approve.
Fully automatic tools will send a wrong price when in doubt, and nobody notices. That is why FIDARYN relies on human-in-the-loop: the AI prepares, your team decides.
Making it routine
- Agree a checklist per trade.
- Collect proven quote texts as building blocks.
- Let the questions be prepared instead of typing them yourself.
- Review every draft and feed corrections back.
Your trade software stays the foundation. The HERO connection for founding businesses.
The key point
Quotes get faster through complete enquiries and good preparation. The AI gathers and asks. Prices come from your system or from you, the approval from you.